FAQ

Everything you need to know about X-Bag

What is shielding?
Shielding uses the principle of Faradays cage to block all radio, HF, GSM, 3G, 4G, LTE, WiFi, Bluetooth & other signals from going in or out of the bag.
What is RFID identity theft?
RFID identity theft uses RFID scanning technologies to scan your credit cards, ID cards and other devices for personal identification to steal personal information, duplicate them and use this information to steal ones identity and personal assets.
What is REC killer?
REC killer is a vibration element, which is placed inside the X-BAG with a cell phone, smart phone or other device and through vibrations devalues the record which is made by the device.
Why use X-BAG?
X-BAG uses materials which create unique properties of the strongest shielding product on the market.
Is X-BAG safe?
X-BAG is totally safe and will protect your devices from being tracked, making unwanted data transfers or their content being stolen from the outside.
Is X-BAG legal?
Yes, it’s absolutely legal. X-BAG presents the “passive” kind of protection. X-BAG does NOT generate any frequencies, does NOT block signals with higher power.
Is X-BAG dangerous to my health?
No, X-BAG cannot harm you.
Do I have to shut down my device before placing it in X-BAG?
No, you can leave your devices turned on.
Do I have to remove SIM card?
No, you can leave your SIM card inside of your device.
Do I have to remove battery?
No, you can leave the battery inside of your device.
Why just shutting my device off isn’t enough; why do I need X-BAG?
Even though your device might be shut down and the battery removed, it can still be tracked and its position located. X-BAG can prevent this just by placing the device inside of it.
In what frequency range and with what intensity of dampening does X-BAG operate?
X-BAG operates in the frequency range of 1MHz to 30GHz with dampening of up to 117dB. These parameters are cutting edge and represent a high security standard.
Other technologies require calibration in time, or even upgrade. What about X-BAG?
X-BAG does not require any calibration or upgrade. X-BAG shields in the frequency range of 1MHz to 30GHz with a high dampening effect and surpasses the absolute maximum of technologies used today. This guarantees the security of the user of X-BAG for several years to come.
Will my device be damaged while in X-BAG?
No, your device won’t be damaged.
Will my device be tracked while in X-BAG?
No, your device cannot be tracked while inside the X-BAG.
Can my device be hacked while in X-BAG?
No, your device cannot be hacked while inside the X-BAG.
Can the data on my device be stolen while in X-BAG?
No, your data cannot be stolen while inside the X-BAG.
Can my device be affected in some other way while in X-BAG?
No, your device won’t be affected in any other way, because all signals from and to it will be blocked.
Can my device be affected from the outside while in X-BAG?
No, your device cannot be affected from the outside in any way while inside the X-BAG.
Can I place multiple cell phones, smart phones or tablets in X-BAG?
No, ALWAYS use X-BAG according to its purpose. Please put cell phones into the X-BAG one by one. For several phones, please use several X-BAG.1(X-BAG.2) or use a combination of X-BAG.1 and X-BAG.5
Is one REC killer enough for X-BAG.5 containing 3 devices?
No, REC killer has to be placed next to a single cell phone or other device to achieve protection from unwanted recording.
Where to place the REC killer in case of tablet or laptop?
REC killer has to be placed next to the microphone opening of the tablet or laptop.
Will X-BAG affect devices placed outside or near it?
No, X-BAG won’t affect devices placed outside or near it.
Will X-BAG damage my credit card or other ID cards?
No, your credit card and other ID cards will remain undamaged and unaffected.
Will X-BAG damage my charger or cables?
No, X-BAG won’t affect your charger or other cables in any way.
Will placing metallic objects in X-BAG affect its function?
No, placing metallic objects in X-BAG won’t affect its function or the devices inside it. The objects will be protected as well.
Can I place food in X-BAG?
You can place food in X-BAG, but it is not recommended, as it can leave greasy stains, smells, crumbs and can damage the aesthetics of the X-BAG.
Will I receive calls while my device is in X-BAG?
No, you won’t receive any calls while your device is in the X-BAG, since your device is shielded from all signals.
Will I receive sms while my device is in X-BAG?
No, you won’t receive any sms while your device is in the X-BAG, since your device is shielded from all signals.
Will I receive Emails while my device is in X-BAG?
No, you won’t receive any Emails while your device is in the X-BAG, since your device is shielded from all signals.
Will I be able to make recordings while my device is in X-BAG?
To prohibit the making of recordings, you can use the REC killer. The REC killer is a vibration element, which is placed inside the X-BAG with a cell phone or smart phone and through vibrations devalues the record which is made through the phone.
Will the memory of my device be affected by X-BAG?
No, the memory of your device will not be affected in any way.
Will the data on my HDD/SSD be affected by X-BAG?
No, the data on your HDD/SSD will remain unaffected by X-BAG.
Can X-BAG prevent the detonation of explosives?
If the detonator is activated through radio frequencies, HF, GSM, 3G, 4G, LTE, WiFi or Bluetooth, the shielding of these signals will prevent the detonation of the explosive.
Can I pass through airport security with a X-BAG?
You will have to take out the devices placed in the X-BAG out of the bag, but you can pass through the airport security without any problems.
Can X-BAG be securely locked?
Yes, in case the security policy of the user requires it, the X-BAG can be locked by a self-destructing sticker. This feature is particularly useful for law enforcement, correctional facilities, army, security agencies, VIPs, highest level executives, high ranking officials and others.
When my X-BAG is stolen, can the devices inside be remotely destroyed?
No, the devices cannot be destroyed by the use of radio frequencies, HF, GSM, 3G, 4G, LTE, WiFi or Bluetooth.
When my X-BAG is damaged or torn, will it still work?
X-BAG is extremely resilient, however extensive bending can change the characteristic of its shielding capability. Therefore restrain from extensive bending of X-BAG.
Is X-BAG waterproof?
No, X-BAG is not waterproof.
Will X-BAG be affected when I leave it in sunlight for extensive period of time?
No, X-BAG will not be affect by extensive periods of time in direct sunlight.
Can X-BAG cause electrocution?
No, X-BAG cannot cause electrocution.
Is X-BAG conductive?
No, X-BAG is not conductive.
Is X-BAG heavy?
No, X-BAG is light. Please see the datasheets of products for more information.
Does X-BAG come in colors?
No, X-BAG does not come in colors.
Do you offer customization?
Yes, we offer custom sizes, PU or genuine leather protective covers.
How do I purchase X-BAG?
You can purchase the X-BAG through our certified retailers or online at our website x-bag.net
What is the warranty?
The warranty is 12 months.
Do you have a catalogue?
We offer our catalogue in various languages at our website x-bag.net
Do you offer volume discount?
We offer volume discounts based on your inquiry. Please contact us at info@x-bag.net
What is the return and exchange policy?
Even though we have 100% success rate, if your X-BAG isn’t performing to your satisfaction, you can send it for a check to the place of your purchase.
What shipping methods do you offer?
We ship only to locations where there’s no certified distributor. Please check the list of our certified distributors at our website at www. We ship to countries not listed via standard postal services. Courier shipment is possible after agreement.
Do you offer international shipping?
Yes, we offer international shipping.
Can X-BAG be recycled?
X-BAG can be recycled as products containing metal.